Privacy NOTICE AND CONSENT

Information Collection, Use and Disclosure

During your interactions with Centric Real Estate, we may collect, use or disclose personal information about you for the following purposes:

·       Assisting you to sell your property
·       Assisting you to purchase a property
·       Assisting you to lease a property (either as lessor or lessee)
·       Assisting you to obtain a loan
·       Assisting you with payment or refund of a bond
·       Assisting you with tenancy disputes
·       Coordinating repairs or maintenance of a property owned or leased by you
·       Recording or accessing information at the Titles Registry Office or other government agency
·       Recording or accessing information at the Residential Tenancies Authority
·       Recording or accessing information on tenancy information services or databases
·       Client and business relationship management
·      Marketing of products and services to you
·      Any further information which is written on the Privacy Notice and Consent Form

The types of personal information we may collect, use or disclose about you includes but is not limited to:

·      Your full name
·      Your date of birth
·      Your residential address
·      Your postal address
·      Your email address
·      Your home telephone number
·      Your work telephone number
·      Your mobile telephone number
·      Your occupation and business address
·      Financial information including details of your employer, income, name of bank or financial institution
·      Details of your spouse, de facto, dependent children, and roommates
·      Details of properties owned by you
·       Any further information which is written on the Privacy Notice and Consent Form

In order to provide products and services to you, we may disclose your personal information to the following:

·      If you are a seller or lessor, we may disclose your personal information to prospective buyers of the property owned or leased by you
·      If you are a buyer or lessee, we may disclose your personal information to the sellers of the property you are purchasing or leasing
·      Your legal advisor(s) and the legal advisor(s) representing the other party(s) involved in your transaction
·      Your financial institution and/or financial advisor
·      Insurance providers and brokers
·      Utility providers and utility connection service providers
·      Persons or organisations involved in providing, managing or administering your service including independent contractors engaged by us as real estate agents
·      Tradespeople engaged by us to repair or maintain a property owned or leased by you
·      Organisations involved in maintaining, reviewing and developing our business systems, procedures and infrastructure including maintaining or upgrading our computer systems
·      Persons or organisations involved in purchasing part or all of our business
·    Organisations involved in the payment systems including financial institutions, merchants and payment organisations
·      The Titles Registry Office or other government agencies
·      The Residential Tenancies Authority
·      Police
·      Tenancy information services or databases
·      Real estate websites  for example realestate.com.au
·      Real estate peak bodies
·       Any further information which is written on the Privacy Notice and Consent Form

Whenever it is reasonable or practicable to do so, we will collect your personal information directly from you. Sometimes it will be necessary for us to collect information from a third party or a publicly available source, such as a credit reporting agency, your legal adviser, your past or current employers, your previous lessors or property managers, and tenancy information services or databases.

In providing services to you, it may be necessary for us to enter your personal information into forms generation software and real estate websites.  Depending on the terms of use of such software and websites, a third party may acquire rights to use or disclose information entered into the relevant forms or websites.

We may disclose your personal information to recipients within Australia or to overseas recipients. Should information be required to be sent interstate or overseas, we will take steps to protect the privacy of your information.

We need your permission to collect, use and disclose your personal information and we therefore ask that you sign the consent on the first page of this document to indicate your consent. If you do not consent to our collection and release of your personal information described above, we may be unable to provide the services requested by you.

Access to, and correction of personal information

You have the right to request access to your information and to request that we update or correct your personal information.  

Please send an email or letter to request information on your personal information including your full name, address and electronic signature.  Upon receiving this request, we will send the requested information within two business days.  If you would prefer to collect the information, it will be available after seven days of your request.  If there is a difference between the current address and the one we hold on file, identification must be provided with the current address.

If there is incorrect information held by us, please advice by email and we will amend our records within two business days of receiving the amendment.  Once we have updated our records, we will send you a copy of the corrected information within two business days.

Contact us at info@centric-realestate.com.au